Frequently Asked Questions
Q: I have studied Korean before at another institution/school. How do I know which class is the right level for me?
A: If you have studied Korean before, we strongly recommend you to come in for a placement test in order for us to know which class is the best fit for you. The placement test consists of reading and writing, and/or speaking section depending on your Korean proficiency. All tests are held online and it generally takes about 15-20 minutes but there is no specific time limit. Please take the placement test by clicking the placement test button in the right column.
A: If you know how to read the Korean alphabet and know a few basic words/phrases but cannot understand the meaning, we recommend that you take Beginning 1 class. If, on the other hand, you have no previous experience with Korean, Intro to Korean is the right class for you.
Q: I have a very irregular work/school schedule. And I know I’ll be missing couple classes. Should I go ahead and register?
A: We understand that everyone in the Bay Area lives a busy life. And our classes are scheduled once a week in the evening to accommodate the general population here in the San Francisco Bay Area. However, the King Sejong Institute (KSI) has an attendance policy that states students must attend at least 70% of the class in order to pass the class. That is equivalent to 9 out of 13 sessions for Korean Alphabet class and 11 out of 15 classes for our regular courses. Students are able to schedule a paid makeup session. Please contact firstname.lastname@example.org if you need to schedule a makeup session.
A: Due to instructors’ schedule changes and sometimes unseen circumstances, our instructor assignment can change even a couple days before the first day of class. We ask you to contact us at email@example.com to us know of your first-day absence.
Q: I took a class at KCI two or more semesters ago. Can I go ahead and register for the next level class?
A: Welcome back to KLP at Korean Center! We’re so glad that you have decided to join us again. If you took a class here at Korean Center two or more semesters ago, we ask you to take the placement test again. This is to ensure that your Korean is at the right level to take the next class. Please take the placement test by clicking the placement test button in the right column.
A: If you want to drop the class before the first day of class, we give you a 100% refund (minus the $15 processing fee) for the tuition except for the new student registration fee, which is non-refundable. If you want to drop the class within 24 hours after the first class, we give you a 50% refund. After 24 hours, there is no refund. Please contact firstname.lastname@example.org to receive the refund request form.
Q: I think I got placed into the wrong class because the materials are too easy/hard for me. Can I transfer to a different level class?
A: It is possible to transfer to a different level class depending on the class availability and with consent from your Instructor and the Student Service Specialist. We’ll try our best to place you into a class that is the right level for you. Please take the placement test by clicking the placement test button in the right column.
A: If you failed your previous course, you can take the same course with a 50% applied discount towards tuition.
A: No, the textbooks are NOT INCLUDED in the tuition. Students are required to purchase the course textbook(s). Please find the class information for more details. We do textbook giveaway opportunities throughout the semester so make sure you subscribe to our newsletters and follow our Instagram to get the latest news!
A: All homework are determined by the instructors, thus it varies from class to class. But all homework amount should be bearable for once a week class schedule.
A: Yes, we give a detailed receipt to those who request it. Please contact email@example.com to have your detailed receipt requested.
A: Unfortunately, most of our classrooms are not wheelchair accessible due to our building’s structure.
Q: I did not receive a welcome email which contains general information of the class I registered for.
A: A: Please check the spam folder if you did not receive a welcome email a week before the class starts. The welcome email contains general information about the class that students registered for (Zoom link, class starting dates, policies, etc.). It is the student’s responsibility to check the class starting date. If you cannot find the welcome email from us, please contact our Student Service Specialist, Ara Jeong at firstname.lastname@example.org.